Outstanding Care
All care services in the Uk are audited by a regulatory body. In England this is the Care Quality Commision (CQC), in Wales the The Care and Social Services Inspectorate Wales (CSSIW), in Scotland The Care Inspectorate and The Regulation and Quality Improvement Authority (RQIA) in Northern Ireland.
In January 2015 the Home Instead office in West Lancashire and Chorley became one of the first three companies to be awarded an Outstanding rating.
This rating highlighted our emphasis on compassion, respect and dignity, as well as our flexibility and responsiveness to people's changing needs.