At Home Instead we’re looking for compassionate, caring, friendly individuals – that’s something you can’t teach! You don’t need experience within the care sector, just a compassionate nature, with an interest in people. We provide an interactive induction training course, (that all CAREGivers attend) to help you feel confident in your role and deliver the high quality relationship –led care that we provide. In fact, many of our CAREGivers have looked after members of their own family and wanted to give something back to their community. It’s also important to support you, especially in the first few months; our office team and other caregivers in the team are here to help whenever you need. Whether you’re new to the care sector or have spent your whole life within it you can be sure that Home Instead is here to support you.
Our service is built around relationships and so we want to get to know the individual, so we usually start off with a friendly, informal chat to get to know each other. You’ll then be invited into the office for an informal interview. We match our CAREGivers to our clients based on mutual interests and hobbies, so we take time to get to know you better. Because we are often looking after vulnerable adults to work with us, we ask each CAREGiver to provide four references; two professional and two personal. We also require each CAREGiver to have a DBS screening before they are able to work in a client’s home.
Our CAREGivers help to keep our clients independent in their own home. Everyone is different so our care is tailored to meet the needs of each of our clients. We offer a range of services including companionship, home help and personal care. Our CAREGivers may help to prepare lunch, take their client out to a tea dance, accompany them to appointments and entertain them with their hobbies – every day is different! Sometimes, the client requires help to keep them looked after and groomed. You will always be personally introduced to the client by a member of the office team before you begin work to make sure you are happy and comfortable.
No. Not everyone wants it to be known that they need help to live their lives and we believe uniforms create an unnecessary association of having care. It can also be perceived as a barrier between CAREGiver and client; instead CAREGivers opt for clothes that are smart looking yet comfortable. Our CAREGivers do, however, wear a Home Instead identification badge.
It is important for our CAREGivers to feel confident and comfortable in their role. We provide regular assessments, so together we can determine where you want or need extra support. All of our training is held in the local area.
Further down the line, you may be offered the chance to sit the City & Guilds accredited Alzheimer’s training, designed by dementia and Alzheimer’s experts. The training concentrates on how we can help the individual to lead a quality life, not the causes and medical aspects of the illness, and gives CAREGivers tips and techniques to understand how to cope with and successfully manage different situations.
CAREGivers may also be invited to take part in Senior Fraud Protection training, so they know how to spot signs of scams taking place in peoples’ homes and steps that can be taken to rectify the situation.
We offer part time flexible hours to our CAREGivers. This means we can offer the hours you want to work and that enable you to work around your other commitments.You will be matched to a small number of clients who you will visit on a regular basis within the hours that you have said you are able to work. Typically, our caregivers work between 15 to 25 hours per week.
That all depends on the needs of each individual client. Sometimes clients’ needs are such that it requires round the clock care or may require the use of movement aids. In these circumstances, we may employ two or three CAREGivers to support the client. Other clients who may simply want companionship or a bit of help around the home will just have one CAREGiver visiting who will work on a one-to-one basis. But whichever the scenario, the key difference with Home Instead is that you will always be part of a team of people whose common aim is to help and support other people. That goes for colleagues as well as clients!
You’ll leave work each day knowing you’ve made a real difference to someone’s life, something that is very rare, yet extremely rewarding.
We value our CAREGivers, so as well as providing induction training; we offer excellent ongoing training and support. Our office team are on hand to help, whether that’s a quick phone call or popping into the office, someone is always available to help you.
In our 2015 independent survey, 94% of our CAREGivers said being a CAREGiver gave them the opportunity to learn and develop new skills. Our CAREGivers have the opportunity to learn new skills and develop your career.
You also have the security of working for an established company worldwide with an excellent reputation. Please click here to view the awards we are incredibly proud to win and what our CAREGivers have said about us (links to other pages)
We are a care company that truly cares. Our CAREGivers spend a minimum of an hour with our clients, so they can really get to know one another. Our service is relationship-led, with the person receiving our care at the very centre of everything we do. In our independent survey, 91% of our clients said their CAREGiver goes the extra mile to make a positive difference to their lives – a testament to our incredible CAREGivers and their hard work.
We also send the same CAREGiver to each call and would never send a stranger. Before any of our CAREGivers meet our clients they are introduced by a member of the office staff, known by both.
One of our proudest moments was winning the silver award for Best Company to Work For, We’ve also won the most recommended homecare company in the UK, based on real reviews left by our clients.You can find out more about our story here.
Our clients trust us to deliver high quality care, so we need to make sure we have the right people delivering it! We’re interested in getting to know you as a person, so you’ll probably be asked for an informal chat over the phone. We’re not looking for prior experience, as we provide all training, we’re looking for someone who has a real interest in people, who we’d be happy to spend time with our own loved ones.
We’ll then invite you in to your local office, for a face to face chat with one of our friendly team. As we match our clients to our CAREGivers based on mutual interests and hobbies it’s important that we really get to know you, that’s why we ask for 4 references – 2 personal and 2 professional – and a DBS check.
From here you’ll be invited to our induction training, which gives you the opportunity to find out more about working with Home Instead. We think it’s just as important that you feel comfortable with us and what better way to find out more about us then meet the team! The office team are on hand to support our CAREGivers every step of the way, they know they can call or pop in for advice, a catch up or just a tea and a biscuit!
Home Instead is the leading provider of homecare in the UK and specialises in non-medical homecare for older people.
We are a franchise company, so all of our offices are individually owned and operated, with the support of a National Office. We have over 160 offices across the UK, all owned by people who want to provide a high quality service for older people in their local community. Many of our franchise owners came to Home Instead when they themselves were looking for care for their loved ones and realised they could provide our quality care locally themselves.
This means that, as a CAREGiver, you’ll be working for a local company, working with a local team, to make a difference in your local community.
Your new career starts here!