The Home Instead way · Home Instead Recruitment
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The Home Instead way

The “Home Instead Way”, our values and culture, is what makes us different.  It’s a culmination of all the things we do and the way we do them that makes us special. 

  • The Mum Test – we treat our clients with dignity and respect, as we do our own family. We we are interested in their lives and want to help them to remain living in their own homes where they feel most happy and comfortable. 
  • Choice – we believe that as you age your choices shouldn’t narrow. Our services are bespoke to the individual clients needs and flexible.  Our CAREGiver's days are full of variety as each client’s needs are different.
  • Integrity – we do the right thing, not the easy thing. Building relationships is important.  That’s why our visits are a minimum of one hour, so our CAREGivers have time to care.
  • We listen – to our clients to understand what is important to them and their family so we can improve our services. And to our people, CAREGivers and support staff, so we can provide the right training, support and opportunities to develop your career
  • Changing the face of ageing - We are active in local communities sharing our knowledge to help make older people’s lives better. For example we run Free Alzheimer’s Workshops to help families, businesses and others in the community understand how to recognise the signs of dementia.
Read our fantastic case studies
I’m a better caregiver at 73 than I would have been when I was young

I’m a better caregiver at 73 than I would have been when I was young

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Judi
CAREGiver of the Year Keith

I loved my time in the constabulary. But working in homecare, helping older people continue living in the comfort and familiarity of their own homes surrounded by a lifetime of memories is the most rewarding experience of my career to date.

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Keith
A beautiful bond that twinkles bright

I think of Sandra as a great friend rather than a carer, she brings sunshine and smiles into my home. We chat about everything and anything. I look forward to seeing her because we get on so well. It’s such a beautiful bond that we have. We make a perfect pair.

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Sandra
A dementia diary – it could be you one day

Helen McEntire is a CAREGiver with Home Instead Senior Care in Epsom. Two years ago she started to write a diary to record memories of times with her clients, especially those living with dementia.

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Helen
I’m a better caregiver at 73 than I would have been when I was young

I’m a better caregiver at 73 than I would have been when I was young

Read more
CAREGiver of the Year Keith

I loved my time in the constabulary. But working in homecare, helping older people continue living in the comfort and familiarity of their own homes surrounded by a lifetime of memories is the most rewarding experience of my career to date.

Read more
A beautiful bond that twinkles bright

I think of Sandra as a great friend rather than a carer, she brings sunshine and smiles into my home. We chat about everything and anything. I look forward to seeing her because we get on so well. It’s such a beautiful bond that we have. We make a perfect pair.

Read more