Apply for position: Deputy Care Manager · Home Instead Recruitment
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Apply for position: Deputy Care Manager

Guildford and Woking

The Deputy Care Manager is expected to perform a variety of duties for the Engagement of CAREGivers and to assist in the recruitment of CAREGivers.

The DCM is expected to promote the role and Home Instead Senior Care brand and to process all potential CAREGivers and provide the highest quality service and communication to CAREGivers to drive engagement.

The Role:
  • To support the Care Manager with compliance issues
  • Make sure all CAREGiver files are compliant
  • Audit MAR sheets
  • Produce care plans
  • Make up client journals
  • Produce monthly workbooks
  • Keep training matrix up to date
  • Assist with CAREGiver meetings
  • Carry out dementia training
  • Apply for funding each year for the training
  • Assist with the organisation of dementia groups
  • Assist Care Manager with the Care Certificate
  • Ensure CAREGiver documents are up to date
  • Liaise with other healthcare professionals
  • Identify supervisions/appraisals and pass onto Scheduler to book in
  • Make up contracts for new starters
  • Make sure all HISC paperwork is up to date
  • Report any concerns to the Care Manager
  • Assist the Care Manager with any office training
  • Keep People Planner up to date
  • Audit CG/Client files
  • Make sure all CG training is up to date
  • To ensure all client paperwork is completed and uploaded onto people planner
  • Manage the engagement of all staff – CAREGivers and Seniors
  • Monitor staff welfare and moral
  • Be responsible for the out of hours phone
Person Spec:
  • An understanding of the recruitment process
  • An understanding of Domiciliary Care
  • Have a caring nature
  • Level 5 diploma in Health and Social Care